Cookie Policy

What Are Cookies?

Cookies are small text files that websites place on your device when you visit them. Think of them as digital notes that help us remember your preferences and improve your experience on skillbliss.it.com. These files contain information about your interactions with our platform, but they don't access personal files on your device.

We use cookies alongside other tracking technologies like web beacons, pixels, and local storage to enhance your learning experience. These tools help us understand how you navigate our esports coaching platform and what content resonates most with aspiring gamers in Malaysia and beyond.

Types of Cookies We Use

How Cookies Enhance Your Experience

When you first visit SkillBliss, cookies help us recognize whether you're interested in competitive gaming, casual improvement, or professional esports coaching. This allows us to customize your dashboard with relevant coaching recommendations and match you with mentors who specialize in your preferred games.

For example, if you frequently view content about League of Legends strategies, our cookies remember this preference and prioritize similar content in your feed. They also help us maintain your session when switching between coaching modules, so you don't lose progress during longer training sessions.

Data Retention Periods

Different types of cookies have varying lifespans based on their purpose and your privacy needs. Here's how long we retain different categories of tracking data:

Managing Your Cookie Preferences

You have complete control over how cookies interact with your device. Most modern browsers allow you to view, manage, and delete cookies according to your preferences. However, disabling certain cookies might affect some features of our coaching platform.

Third-Party Tracking Technologies

SkillBliss works with trusted partners to provide analytics, payment processing, and content delivery services. These partners may place their own cookies on your device, but they're bound by strict data protection agreements and can only use information for specified purposes.

Our analytics partners help us understand which coaching methods are most effective for different skill levels and game types. Payment processors use cookies to ensure secure transactions when you purchase coaching sessions or premium content. Content delivery networks use tracking to optimize video streaming quality for your coaching sessions.

Your Rights and Choices

Beyond browser controls, you have additional rights regarding how we use tracking technologies. You can request to see what data we've collected about your platform usage, ask us to delete specific information, or opt out of certain types of tracking while maintaining access to our core coaching services.

If you're located in Malaysia or other regions with specific privacy regulations, you may have additional rights regarding data processing and cookie usage. We respect these rights and provide mechanisms to exercise them through your account settings or by contacting our support team.

Updates to This Policy

As we continue developing new features for our esports coaching platform, we may update how we use cookies and tracking technologies. When significant changes occur, we'll notify active users through email and display prominent notices on the platform.

We recommend reviewing this policy periodically, especially if you have specific privacy concerns or if you notice changes in how the platform behaves. All updates will include clear explanations of what's changed and how it affects your experience on SkillBliss.